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Nutrition, Diet and Supplements Discuss nutrition, diet, cutting and weight loss. Supplement discussions as well.

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Old 01-11-2011, 01:13 PM   #1
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Default I <3 M&S supplement store

I recently purchased an order at M&S and I emailed them around the time I was placing the order asking if they had any samples of anything for me to try and they emailed back right away saying their going to throw in a bunch of samples for me.

And today I realized I'm an idiot and forgot to type in the free shipping code for orders over $99 so I emailed again and asked if they could waive the fee and they said absolutely. Saved me $6

Definitely the best customer service/quality of any store I've ever used. Go M&S!
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Old 01-11-2011, 01:17 PM   #2
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Great story SO.

I work hand in hand with these guys each week and I can tell you they take great pride in doing the best they can, and want to be #1.

While some companies make promises, these guys are busting their tails.
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Old 01-11-2011, 01:18 PM   #3
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Originally Posted by BendtheBar View Post
Great story SO.

I work hand in hand with these guys each week and I can tell you they take great pride in doing the best they can, and want to be #1.

While some companies make promises, these guys are busting their tails.
Yeah idk if you know the guy named Shawn who answers the customer service emails but he was so nice in all the emails.
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Old 01-11-2011, 01:25 PM   #4
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Shawn is a great guy.
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Old 01-11-2011, 01:38 PM   #5
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^5 another happy customer.
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Old 02-03-2011, 01:52 AM   #6
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Thats some damn good customer service!!!
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Old 02-03-2011, 07:12 AM   #7
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I just ordered and asked for samples as well and they got right back to me and said its no problem and said my order would have a bunch of samples. I too am a happy customer.
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