HDD and Computer Freezing

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This topic contains 0 replies, has 1 voice, and was last updated by  Robinson 8 months, 2 weeks ago.

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    I’ve recently bought an HP Omen gaming laptop, and the PC was working fine. However, when I downloaded a file, it came packed with adware and malware, which really messed up the computer. So I did a recovery to the previous day, which seemed to have solved the issue. But, whenever I try to delete, access or move a file from the secondary hard drive, the PC freezes. The taskbar stops working, the start menu and the folders stop being accessible. But I can still open apps from the desktop. I can’t even shutdown the computer, I have to force shut it. I’ve tried formatting 3 times and the problem still persists after a clean windows install?

    Please help.

    I didn’t find the right solution from the Internet.

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