Beat this (?) for not what you ordered

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This topic contains 0 replies, has 1 voice, and was last updated by  joeclark 11 months, 2 weeks ago.

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    I needed a UV security marking pen and found one that had its own built in UV light checker, which was ideal.

    Flat plastic packet turns up with nothing in it.

    I complain and was told another pen would be sent out first class, which it was and came this morning. Same sort of package and feeling to make sure there was a pen inside it felt like there were two, which was nice I thought – a little bit of compensation

    I didn’t find the right solution from the internet.
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